Supporting you throughout this transition is our priority. We look forward to welcoming all customers transitioning from HSBC to Absa Mauritius in the coming weeks. With all mandatory regulatory approvals secured, our teams are fully mobilised to prepare for and ensure a smooth migration process. We encourage you to consult the dedicated pages on our website, where you will find the information needed to ease your banking journey with Absa Mauritius. We shall continue to update the site as we progress.
Key dates to remember
Collection of welcome packs at Tribeca Mall now closed
The collection of welcome packs at Tribeca Mall for all HSBC Personal and Business Banking customers transitioning to Absa is now closed. If you were unable to collect your pack, we invite you to send a scanned copy of your NIC or passport to greetings@absa.africa along with your mobile number or preferred branch.
You can also reach out to us through a phone call, WhatsApp or SMS on (+230) 5 252 6667/ 68/ 69/ 70/71 during opening hours (Monday to Thursday 09:00 - 15:00 and Friday 09:00 - 16:30) to book an appointment for the collection of your pack. Kindly leave your name and we shall get back to you.
Welcome pack collection extended until Friday 19 July
Time: 09:00 - 20:00
Location: Tribeca Mall, 1st floor (opposite Gravity Max) - Trianon.
Please bring your national ID card or passport for collection. The welcome pack will provide required information and elements to start the banking journey with Absa Mauritius.
Transition date: 5 July 2024
The official transition started on Friday, 5 July 2024, and was completed on Monday, 8 July 2024.
Banking with Absa Mauritius
- Accounts and loans: Your HSBC accounts, including loans, overdrafts, and credit cards, will be seamlessly migrated to Absa Mauritius.
- Debit card: You will be provided a debit card, which you can use at ATMs, point-of-sale machines, and online.
- Credit card: If you have a credit card, you will receive an Absa Visa Credit Card.
- Digital banking: Enjoy the convenience of banking online with Absa Mauritius Mobile Banking or Internet Banking. Make sure to register your mobile phone number with us to get started.
Important information you need to know
Download the generic guidelines and important notes relating to your bank accounts and banking services in the lead up to and post the cutover (“cutover” refers to the first business day post the migration of your bank accounts from HSBC to Absa Mauritius).
Have questions?
We’re here to help! Reach out to us through our dedicated service channels
- 24/7 Hotline: 800 2272 (local) or +230 402 1000 (international)
- Email: greetings@absa.africa